Formal Letters
Anyone wanting a little help with writing formal letters, take a look at this linK:
http://www.flo-joe.co.uk/teachers/resources/fceofferings/express1.htm
At the risk of getting into an online revision lesson, remember, the basic outline of a formal letter is:
i) Introduction - why are you writing the letter.
ii) Body - the main text of the letter. At FCE level, typically divided into two paragraphs, eg (a) What makes you a suitable person for the job (b) Why do you want the job or (a) What went wrong (b) What would you like to be done about it.
iii) Ending. Sometimes this will include an ACTION point, eg 'I look forward to receiving your brochure soon' or 'I will telephone to confirm receipt of my letter next week.' It may also include a reinforcement of the main message you wish to convey, eg in a letter of apology, 'Once again, please accept our deepest apologies for the misunderstanding.'
That's a very quick rough guide to give you a little help.